Quick Learner from eugene, OR
Feb 5, 2021 2:06 pm
I need a replacement handle (1994) Viking/Tempseal ALI V.I. - class A. It is by Entry Gard truth L31539. Could you help me? Thank you. Judith Hicks
1 user uploaded images
3 Replies
Your handle actually looks to be in good condition still. What broke is your operator; that worm gear is not meant to come out like it has. That means your gears are stripped, which means you need a new operator entirely.
We can help, but I need a clear photo of your operator fully removed from the window. That way I can see the whole mechanism.
I'm afraid that I don't fully understand what help you need. Are you referring to a casement window operator? If so, it's possible that yours is stripped out, or otherwise broken in some way, and will need to be replaced. We can help with that, but we need clear pictures of the part in question so that we can make a suggestion.