Tom from SWISCO responded:
January 29, 2019
We do have a replacement for the broken thumb lever, but it's only available in white. See our 82-107. I'm afraid we aren't able to supply it in any other finishes. Would you still be interested in using this? I'm confident it will act as a replacement, it just won't match the handle. If you wanted things to match, then I would recommend something like our 82-035 or 82-079. |
Tom from SWISCO responded:
January 30, 2019
Ah, I see. If the key lock tail broke in such a way that it's too short to work, then you would need a new one. I recommend our 82-310. I feel confident that this will work in your existing handle set. |
Tom from SWISCO responded:
January 31, 2019
Yep, if those are the only broken parts, then you should be good to go. Then again... You have me thinking now. The more I sit here and look at your photos, the more I find it curious that both of those parts broke. It could just be coincidence. On the other hand, there may be something more at play. I wonder if the mortise lock is still in working condition. This is easy enough to figure out. You can remove the handle set from the door and then try to throw the mortise lock manually with a flat head screwdriver. If the locking hook flips out as normal, then there's no need to worry. Coincidences indeed happen. If you feel resistance, however, then you may have found the real culprit. Your mortise lock is probably something like our 82-218, which is very common. There are other options too. Try it out and get back to me. I could have you chasing smoke here, but it won't hurt to check. |