Broken lock

Home Owner from Fogelsville, PA
Jun 30, 2024 8:54 am
Hello! The handle on my sliding door latch broke off. It's an Anderson sliding door. It's probably original to the house, which was built in the 1998-1999 timeframe. Any idea how I can fix it?
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3 Replies
Bob
Bob from SWISCO
Jun 30, 2024 12:36 pm
SWISCO
EXPERT

Hello there. You can replace this thumb lever with the Andersen 82-043. However, you might want to make sure the lock in the door isn't jammed and the cause of the original lever breaking. To test this, remove the old thumb lever and try manually activating the lock in the door with a slotted screwdriver. If it doesn't budge, you know the lock might be the culprit here. It could be our 82-037, but you'll need to remove the old components and compare to confirm. 

If the door is stuck in a locked position, this unfortunately can get tricky. You will need to hire a local pro to cut a hole and get the components out. Let us know if you have any other questions. 

Home Owner from Fogelsville, PA
Jul 5, 2024 2:09 pm
Thanks so much for the help! I ordered both parts you suggested and both worked great. Exactly what I needed. The install video was awesome! So helpful to see what I need to do.

Really appreciate the help!
Bob
Bob from SWISCO
Jul 8, 2024 10:20 am
SWISCO
EXPERT

That's fantastic news! Thanks so much for the update, and of course for your order. It means a lot.

Please feel free to reach out if we can be of any assistance in the future.

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