Broken lock help!

Home Owner from Faribault MN
The lock handle on the left snapped off and the one on the right doesn't do anything. Are these replaceable? If so, what do I need and how is it done?

I already replaced two full windows at $2000 due to the same issue and don't want to do it again.
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Seems as if we aren't on the same page. Maybe you sent some photos that didn't arrive? Go ahead and send them again, if so.
Home Owner from Faribault MN
Picture now attached
User submitted a photo of window hardware.
Tom
Tom from SWISCO
SWISCO
Expert
There's a photo! Looks like 38-090. What do you think?
Home Owner from Faribault MN
Yes, that appears to be a match! Are there instructions on how to replace them?
Tom
Tom from SWISCO
SWISCO
Expert
These should just screw into the window. I believe the screws can only be accessed from the outside.
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