The lock handle on the left snapped off and the one on the right doesn't do anything. Are these replaceable? If so, what do I need and how is it done?
I already replaced two full windows at $2000 due to the same issue and don't want to do it again.
Broken lock help!
Home Owner from Faribault MN
Oct 14, 2017 11:47 am
6 Replies
Tom from SWISCO
Oct 16, 2017 10:48 am
Seems as if we aren't on the same page. Maybe you sent some photos that didn't arrive? Go ahead and send them again, if so.
Home Owner from Faribault MN
Oct 16, 2017 11:22 am
Picture now attached

Tom from SWISCO
Oct 23, 2017 4:53 pm
There's a photo! Looks like 38-090. What do you think?
Home Owner from Faribault MN
Oct 23, 2017 5:23 pm
Yes, that appears to be a match! Are there instructions on how to replace them?
Tom from SWISCO
Oct 26, 2017 1:13 pm
These should just screw into the window. I believe the screws can only be accessed from the outside.
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