Broken parts

A home owner from Avon, Indiana says:
We have many windows in our house with broken window channel pieces like those in the photos. I believe the company that made the windows went bankrupt....not surprising given the number of failures in my house. I would like to get the replaced if possible. Thoughts???
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Tom from SWISCO responded:

Thank you for your patience during this busy season. We can definitely replace this balance, but it will have to be a special order due to its configuration. Can you just tell me how many you need? Once I know that, I'll email you an order link and price quote for the requested quantity.

A home owner from Avon, Indiana says:
Given the number that have failed in my house, I would likely need at least 10. Depending on the cost, I may want more.

I truly appreciate your help.
David
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Tom from SWISCO responded:

You got it, I'll send that over now. If you wanted to change the quantity, let me know and I'd be happy to do so.

Keep in mind that orders of 10+ cross the bulk pricing threshold, so they come at a discount. If you order anything less than ten, the price will increase.

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