Broken pins

Question

Hi Jodi,

Attached are pictures of my replacement window parts. The pin is broken, I actually have two windows with broken pins. The windows are, "Alside Windows", Centurion style and purchased in 2004.

Do you have replacement parts and can you walk me through how to repair my windows?

I really appreciate your help. Thanks.

Sharon.

User submitted photo of their window hardware.

Paul · Accepted Answer

Thanks for posting, Sharon. Start by looking at either our 26-226 or 26-352 pivot bars. Carefully compare our pictures and dimensions to your own hardware to confirm a match.

To replace this hardware, first tilt the sash in and twist it to release it from the pivot shoes. Then it's simply a matter of unscrewing the old pivot bar and screwing the new one back in.