Broken pin/screw

Question

hi I have no idea what the screw looking pin thing is called. but it has broken and my window doesn't function. it won't close or open properly - I believe that's the only piece that needs replaced, but I can't find it on your website

Emily · Accepted Answer

Hi there! Thank you for waiting during this busy season.

That part is called a worm gear. It's not designed to be repaired or replaced, so you will need a new operator assembly. Take a look at the 39-083's specifications and compare them with yours to confirm whether this matches your repair needs.

Please let us know if you have any questions!

Dimensions for 39-083