Broken plastic - Norandex Window

Hello Dominick. Let's see if we can help you fix this matter. Take a close look at our 18-161 sash guide.

I am afraid the sash stop is not available. If you happen to have one on the other side of the window, then you should be fine. Its purpose is to keep the window from rising all the way up. Your window should work again once the sash guides are installed. Take a look at the video below for additional information.