The plastic is dry rotting and crumbling. The tracks seem in good condition, but all the plastic needs to be replaced. Do you sell the individual parts and if so, can you point me in the right direction?
Tom from SWISCO responded:
April 29, 2019
Hello! If the top nylon fitting is the only thing that broke, see our 19-002. This looks like a match. I also recommend watching our tutorial video on how to replace this piece on the balance itself.