Broken sash stop and top latch

Question

Hello,
My house was built in 1989 and I don't know if these are the original windows. As you can see in the photos, the sash stop is broken. I watched your video but my window does not hat the pop out at the top but rather near where the top and bottom windows meet. I also have difficulty opening and closing the latch on all of my windows so I may need 12 latches too. The overall window frame is 73 inches wide and 75 inches tall. I would be happy to speak with someone who could tell me how I can fix this. Lastly, I included a picture of the ANSI rating. Would this be considered hurricane resistant? Thanks very much!

Tom · Accepted Answer

Hello! Your top sash guide here looks like our 18-161. I've never seen one in the same brown color as you have here, though. Ours is only available in white or black.

As for the latch being difficult to operate, that could be a symptom of multiple possible factors. Your first step should be to remove it from the window and see if it operates normally by itself. If it still hangs up then it is definitely the culprit and should be replaced.

If it works fine, though, then the issue is probably with how the sash is aligned in the frame, and could be clue to a much bigger issue. In fact, the damaged top sash guide may very well have caused such a misalignment. In my opinion, you should try replacing the top sash guide first and see if that fixes the problem.

If not, let me know and I can see if we can figure something out.