Broken shoe. Balance will not attach

Question

I need parts to repair window balance. It appears the the plastic balance shoe is broken and balance will not catch it.  Thank you,  Ron

Lauren · Accepted Answer

Hello, thank you for posting,

It appears that you are in need of a new top sash guide. Please start by reviewing the style of the 18-179 guide. Compare the dimensions below to confirm a good fit! Let us know what you think and if you have any additional questions!

Alternate image for 18-179

Alternate view of 18-179