Broken shoe lock

Quick Learner from Dublin ca
Hi, I am in need of a replacement Locking shoe for a 3'6" x 5' Single hung window with non-removable jambs.
Sash balance may be bad as well stamp on the sash balance is
27TG(bsi)GL Which is 28 inches long and has a screw at the top.
Also, sash balance has a white finish on the metal.
Thank you very much.
Jacob
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2 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hi Jacob, thank you for posting,

To further review, we will need to see the balance removed from the window where we can see a clear picture of the blue knife lock shoe out of the channel. 

Please also provide the width and depth of the metal channel. From there we can move forward with identifying the correct balance for your window. Thank you! 

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