Broken spiral balances

A quick learner from Nashville TN says:
Spiral balances in my windows are in rather bad shape from a lack of proper maintenance over the years and one of them snapped. After watching a few of your videos, I am certain I can replace the balances. Could you help me make sure I order the correct ones?

They are in a plastic tube that changes the length and I am not sure which measurement to order.

Tip - red
The length of the plastic tube is 33 7/8
The length of the metal coil inside is 33 3/8
The diameter of the tube is 9/16 so I guess 5/8 should be good based on your video

Could you also help me select the tool to assist with installation and removal?

Kind Regards,

Mgada
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Casey from SWISCO responded:

Hello,

Based on the photos and information you've provided, take a look at the S600-34 spiral balance for tilt windows. You will also need a red-tip strength option. As for a charging tool, see the 75-006 for tilt windows. Take a look at the specifications on our product pages and the videos related on this page for more information. Thank you! 

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