Broken spring

Quick Learner from Orlando
Stamped 21-12 BSI
That's all I know about it
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2 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for reaching out! Your window balance can be replaced with either the S351-22 or the S390-22 Channel Balance. You'll need to measure the depth of your shoe to confirm the correct series.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

I'm not able to cross-reference your stamp with those on our replacements, so you'll need to confirm the exact weight of your sash. There is a chart below the product description of the balances that lists the weight ranges each stamp can support.

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