My handyman bought a few sash balance from you, then found out that the windows do not hold the sash balances. After checking more carefully, found out that the plastic sash balance guides(?) are broken or too fragile to function.
Kindly identify what part should I buy? Looks like I need a bunch of them.
Many thanks
Mara
Broken window corner sash guide
from Mountain View, CA
Feb 13, 2018 7:25 pm
2 Replies
Casey from SWISCO
Feb 14, 2018 9:01 am
Hello Mara. We appreciate you contacting us. Unfortunately, your photos did not come through. Would you be willing to resend them to us again?
