Broken window crank

Handy Person from South Yarmouth, MA

Sep 10, 2019 3:03 pm

I have two identical smaller windows in my bedroom. They are supposed to crank out in a tilt as shown on the photo [this one is working]. The other wondow has the broken crank. Can you identify using the other two pictures [one showing a black part still attached the the cranking mechanism and the second showing the inside of the broken handle]?

I so can you also instruct me how to remove the black prt and then replace with your product?

9 Replies

Tom from SWISCO

Sep 17, 2019 12:34 pm

Hello! It definitely looks like your crank operator handle has broken. See our 39-205, I think this could work well as a replacement. Take note that it has an 11/32" hole diameter; you may want to double check that this matches the hole diameter on your existing handle.

Handy Person from South Yarmouth, MA

Sep 24, 2019 3:45 pm

Upon your professional recommendation I purchase a 39-205. It does not fit or work.

Here are the differences between yours [39-205] and mine. Hole width yours 3/8"/10 mm. Mine

5 user uploaded images

Tom from SWISCO

Sep 25, 2019 8:18 am

I'm afraid your post got cut off, so I don't know what your hole diameter is. However, the hole diameter on our 39-205 is 11/32", not 3/8".

Also, looking at the style of your spline, I still feel confident that the 39-205 should have worked. I recognize your operator and it should be compatible. Can you explain exactly why the 39-205 didn't fit?

Handy Person from South Yarmouth, MA

Sep 25, 2019 11:30 am

Hole was too wide and too deep. Broken crank has a number inside the handle -- 1208. Will this help?

Handy Person from South Yarmouth, MA

Sep 25, 2019 11:38 am

Here's more. My hole width seems to be 9mm. It has no screw. The hole depth is 17mm. The height of the "post" is 16-17mm. Correcting the number inside the handle is 2108!

Tom from SWISCO

Sep 25, 2019 12:15 pm

When I looked up the stamp of 2108, I got the 39-205 as a result each time. Like I said, we see this handle a lot and the 39-205 has worked in each case. I'm shocked it didn't for you. 9mm equates to .354", while 11/32", converted to a decimal, is .343". That's only a hundredths of an inch difference.

I'm afraid we have nothing closer to your size. If the 39-205 didn't work for you, then we have nothing else that will.

Handy Person from South Yarmouth, MA

Oct 1, 2019 4:03 pm

I have determined that the 39-205 simply will not work. May I return it for credit? How?

Tom from SWISCO

Oct 2, 2019 8:14 am

Sure, you can see our return policy here. That should tell you all you need to know to return that part for a refund.

Sorry we couldn't find you a better match! I really don't know why the 39-205 won't work for you. By all evidence I see in this thread, it's the best part for the job.