Good morning. moved into a new house with a broken window crank. Would like to buy a replacement, and hopefully get instructions how to swap it out, even though it looks pretty basic.
If possible I would only like to buy the small broken black plastic piece.
The window is low to the ground and cranks out from the bottom. What looks like a part number stamped into the flat metal is HG04-2006. "Roto" is also stamped into the metal around the window.
Please advise
Thanks
Ken
Not sure if I sent this twice, sorry if it's a repeat
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Casey from SWISCO responded:
August 25, 2020
Hello, The black piece of plastic in your first photo looks like a slide form a hinge set like our 36-048. Take a look and see what you think. As for the operator, yours appears to be a bit unique and I can't tell for sure what you need based on these photos. Could you show us the inside base and handle of the operator as well to help us research this for you. Thank you! |
Thanks for your reply. Here is a picture of the handle on the inside.
Would it be best if I just took the whole thing out and took a picture of it? Do you sell just the black part? If not, I may as well disassemble every thing so we can be sure, as I guess I'll have to do that anyway.
Let me know, and thanks for your help.
Ken
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Casey from SWISCO responded:
August 26, 2020
The 39-393 appears to be a match to the operator in your photos but the attachments are different. Unfortunately, they're too damaged to identify. Do you happen to have an operator from another window that has arm attachments that are still intact? |
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Dave Sr. from SWISCO responded:
September 2, 2020
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Thanks for your help. I'm going to see if I can just get by with the bracket as that's all that appears to be broken.
Going to order on your website now.
I appreciate your follow up and helping ID what I need.
Ken
