Broken window lock

Home Owner from Sacramento, ca

May 17, 2023 2:36 pm

Sorry, I only have one photo to show you. There are several locks broken or malfunction. The house was built in 2005 by KB Homes. I tried to get the manufacturer of the windows from them, but was told due to the age of the house, their system does not have my house info anymore.
Can you take a look to see if you have any such lock or help identify which manufacturer produced this lock?

Many thanks!
Jane

1 user uploaded image

6 Replies

Tom from SWISCO

May 18, 2023 2:23 pm

Hello, Jane. I'm sorry to say that I don't recognize this lock and I'm not sure who might have made it. Would it be possible to see it removed and shown from a few other angles? Can you also check the inside of the frame for a metallic AAMA sticker? We can sometimes use that to track down who the manufacturer was. Not always, but it's one possible option.

Home Owner from Sacramento, ca

Feb 24, 2025 10:17 pm

Hello,
I want to follow up on this thread as I now have more photos. I am still trying to find a solution to this window lock problem. Please get back to me. Thanks Jane

Tom from SWISCO

Feb 28, 2025 12:55 pm

I'm more than happy to review any photos you might have, Jane. You can upload them directly to this thread at your convenience.

Home Owner from Sacramento, ca

Feb 28, 2025 1:20 pm

Additional photos, there is no mfg sticker, no other indication. Can you identify? Thanks!

5 user uploaded images

Tom from SWISCO

Mar 3, 2025 11:20 am

Thank you! These photos are very helpful, I appreciate it.

Unfortunately, after researching this over the weekend, I've confirmed that this is not a lock style that our company is able to supply. I believe it's an older, discontinued part. Due to its unique design, there doesn't appear to be anything in our inventory that can work by way of alternative, either. I'm very sorry for the inconvenience.