Broken window parts

A home owner from Pawleys Island sc says:

April 17, 2023

Hi. My windows are not staying open. They fall. Looks like some of the parts may be broken. I thought maybe I can fix them if you could figure out which part it is. Looks like you sell a stretcher tool to get the part in between the window as well? They are vinyl windows. The ones upstairs look like they have one screw but the ones downstairs have 2 screws. I have more pictures but this will not let me upload all photos for you to help identify the part. I've tried looking on the catalog pages but unsure what to call the part. Any installation videos would be appreciated if you are able to identify the broken part. Please.

Thumbnail of the uploaded file named 09FB2E39-164C-4CDD-AA46-B9C10E4A363B.jpeg

Thumbnail of the uploaded file named F4287928-69CC-4BDA-9B00-1E870C5FAA0B.jpeg

Thumbnail of the uploaded file named 869D4481-D35A-4FA5-A627-2C63F7811313.jpeg

Thumbnail of the uploaded file named 74282751-3793-482E-A3E4-58147B1F9A3B.jpeg

Thumbnail of the uploaded file named 4178C625-7CFC-4044-9996-A7F9DF6837A6.jpeg

A home owner from Pawleys Island sc says:

April 17, 2023

Thumbnail of the uploaded file named 9E328222-DC70-4569-BCD3-0D5D2003D527.jpeg

Thumbnail of the uploaded file named B6896899-AE8F-49DA-8B4B-E74DE033C8CE.jpeg

Thumbnail of the uploaded file named 005EE436-68F3-4637-A307-3B1318A40C84.jpeg

Thumbnail of the uploaded file named DF95B3B8-126D-4063-B733-6DA1AE112198.jpeg

Thumbnail of the uploaded file named F2FF9619-CA04-4EA1-9ECB-68D33E6F3F1A.jpeg

A home owner from Pawleys Island sc says:

April 17, 2023

Thumbnail of the uploaded file named E88025A7-6F84-406B-A13F-7F2CFA88789E.jpeg

Thumbnail of the uploaded file named F34ECA3E-5A97-4740-9BBC-EF3283D8054C.jpeg

Thumbnail of the uploaded file named 0522F8B7-007D-40ED-B402-93F7E8F50164.jpeg

Thumbnail of the uploaded file named 74C36DBA-B95E-4AC5-8837-F9D779C2BE81.jpeg

Thumbnail of the uploaded file named 3F4E4BE6-71A6-4B95-AC4A-24D10FDC7C32.jpeg

Lauren from SWISCO responded:

April 20, 2023

Hello, thank you for posting,

Your balance assembly resembles the 15-180 pivot shoe that is compatible with the Series 190 coil springs. Please review the dimensions to confirm a good fit! Unfortunately we do not have an installation video on this specific set up, but I have related a few similar style videos to review.

Alternate image for 15-180

You will need to review the metal coils for any numbers stamped on the metal that indicates the weight option needed. Also review the 15-186 single cover and 15-181 double cover along with the 15-182 balance bushing.

If there are no numbers stamped on the coils, please provide the weight of each window sash that the coils need replaced on and we can move forward with determining the correct weighted coils. Thank you!

A quick learner from Pawleys says:

April 23, 2023

Will I need to order a left and right coil balance or are the left and right the same. Meaning it can go on either side ?

Lauren from SWISCO responded:

April 24, 2023

Hello,

These parts are interchangeable on either side of the window. Please let us know if you have any additional questions.

Coil Balance Shoe

15-180

$3.97

Double Support Detent Clip

How to replace a window coil balance

VIDEO

WATCH >

How to remove window pivot shoes

VIDEO

WATCH >

Anatomy of a tilt window

VIDEO

WATCH >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.