Broker Anderson - window cranker broken

Question

Hi - The fellas at Home Depot sent me your way, and I love that you have a help desk! One of the handles for my Anderson Windows (crack windows) broke from the operator and based on your site, I'm guessing I need to replace both pieces.

Photos are attached. I see a number on the plastic cover - A7191-33 if that helps.

It seems stripped to me as it just spins when I try to put in back into the operator.

Help!And thanks!

Lauren · Accepted Answer

Hello, thank you for posting,

Yes, the operator is stripped and will need to be replaced. To further review, are you able to provide additional images of the window open where we can see the operator arm(s)? Thank you!