Bubble Seal

A home owner from USA says:
Need help with (bubble seal) I order the pile weather stripping 58-099 which is 9/32x5/16 that fit in the Channel because it is 9/16.but the bubble seal I order was 3/16x5/16 that doesn't fit in the channel it is to small can you help me with the Right bubble seal the will fit only one I see that may fit is the commercial one that is
9/32x9/32 but the base will fit but the top it's 9/32 and I need the base to be 9/32 and the top to be 5/16 ? Can you guide me to the right one?
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Bob from SWISCO responded:

Thanks for posting. I'm not sure I totally follow. Did you not receive the 58-099,which indeed should have a 9/32" base? Do you have any sample of your original weatherstripping, and if so, can you tell me its exact dimensions (size of the base and height of the pile)? From there we'll do our best to ID what you need. 

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