Building a better slider

A distributor from Canada says:
Hello,

We are in the midst of developing a new slider window. We received some sample rollers from you (Part# 87-058), but we believe the housing we used came from elsewhere. I went to your website and noticed the acorn sliding window 9/16
Profile picture of Tom
Tom from SWISCO responded:
I'm sorry, but your question was cut off. Could you supply us with more information? If you need help finding a replacement for your roller and roller housing, please send us a picture of the housing removed from the window. That will help us find a good match.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.