Burkett Home: Replacement Window Crank and Hinge Hardware

A home owner from Fredericksburg says:
Can you please provide the appropriate replacement parts for our bedroom window? My wife previously reached out to you. We received the wrong parts and returned them. We thought we should try again with these pictures and also to let you know that our house was built and the window hardware installed in 1995.

Thank You,

Jerry
User submitted image of their window hardware.
Profile picture of Tom
Tom from SWISCO responded:
I would start by looking at our 39-031 and 39-032. These operators look similar, but as long as the dimensions match up you should be okay.
A home owner from Fredericksburg, VA says:
Hi, Tom-

We ordered 39-031 and 39-032 and they were not the same. Would it help to know that the house was built in 1995 and this is when the windows were installed? We are preparing our home to sell and need to replace this part. Any suggestions??
Profile picture of Tom
Tom from SWISCO responded:
I'm sorry to hear they're not the same. Can you go into more detail why? What exactly was the difference?

Knowing when the house was built doesn't help. The only way to identify this hardware is through comparing its physical attributes. If you tell me how they differ, we will do our best to find a match.
A home owner from Fredericksburg, VA says:
Perhaps it would be best to order them again and see if they will fit. I just eyeballed it before. I hope they will work!
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.