CHANNEL S377 30 INCHES

A home owner from ST. CLOUD, FL 34771 says:
March 30, 2011
I AM TRYING TO ORDER A REPLACEMENT FOR MY SASH BALANCE, I THINK I CAN USE YOUR ITEM NO: S377 - 30 INCHES WITH TOP:19-018 & SHOE:15-005. THE STAMP ON MY CURRENT CHANNEL IS I 29-5 AS IN THE ATTACHED PICTURE. I NEED TO NEED KNOW IF THIS IS THE SAME AS THE OPTION 2950 ON YOUR WEBSITE.

THANK YOU.
user submitted image of channel balance showing stamp
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Paul from SWISCO responded:
March 30, 2011
Good Morning,

The specific pairing of balance attachments are what determine the balance Series. Have you confirmed your balance attachments are that of the Swisco 19-018 and 15-005? If so, then yes, the Series 377 will work as a replacement. The "29 5" translates to the stamp option: 2950.

If you're uncertain about your balance attachments, you can always upload a few pictures for us to take a look.
A quick learner from st. cloud fl says:
April 9, 2011
i just bought a S377-30 balance from swisco and didnt realize that the top & bottom sash guides are also missing. I think this (18-042 : Top Sash Guide Pair, Pan Am) is the same as with my part but i need the bottom sash guide p/no: pls advise if you can give me the correct p/no: i dont have the original bottom sash guide.

Thanks

dexter
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Paul from SWISCO responded:
April 11, 2011
Dexter, the 18-042 Top Sash Guide goes with the Series 377 balance. There is no bottom sash guide, only top.
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