COIL BALANCE
Hi there. Balance parts are often generic even among brands, so the best way to know what you need is to see your coil balance system out of the window. The pivot shoe is especially important to see, as the identity of the pivot shoe confirms the identity of the coil balances. If you could show us the pivot shoe, and provide the width and thickness as well, that would be really helpful. See the video below for removal and replacement details.
Totally understandable. if you wanted an alternate method of removing pivot shoes, check out the video at the end of this post. You may find it helpful.
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My question is where should I do the cutout. I have only one sliding window, the bottom one. The top one is fixed and immovable. I think it will make sense to make the cutout at the bottom as the shoe wont go below the bottom half the whole window. However want to confirm it before I go ahead with the cutout.
If the only movable window you have is the bottom sash, then you want to make the cutout at the top of the track. That way the pivot shoe won't slip out of the cutout during normal operation.
The shoe for the bottom sash operates around the bottom half of the jamb track, so you definitely don't want to make the cutout anywhere in that zone.