Tom from SWISCO responded:
May 21, 2020
We can probably replace this, but your photos only show the top nylon fitting. Can you show me a picture of the bottom nylon fitting, too? Can you also tell me its depth? |
Bob from SWISCO responded:
May 21, 2020
Thanks for these. This looks like either an S380-23 or S385-23. Now, the only difference between these two balances is the depth of the bottom nylon shoe. The depth can be thought of as the 'heel-to-toe' measurement, at the widest point just beneath and perpendicular to where the metal channel ends. I am quite certain this can't be 1/2"; it is probably either 1" or 1-3/32". Check this to confirm. You'll need a stamp option of 2230. |
Bob from SWISCO responded:
May 22, 2020
Great! Let me know if you need anything else, and thanks for your business; we appreciate it. |