Caldwell Channel Balance Help

Thanks for posting. Please confirm that the metal channel, not including the end attachments, is 26". If so, please see our S395-26. You will need to select a stamp option. Your stamp code of 25 9 is from an outdated system that we no longer use. To know what stamp option to select, weigh your window sash. That precise weight can then be matched with one of the weight ranges listed for each stamp option on the product page. Let us know if you have any questions.

Thank you for bringing this to our attention, if you could please carefully inspect your items and let us know if there is damage to anything, that would be very much appreciated.