Channel balances for Caldwell windows

Question

I need 4 replacemnt window balancers. Single Sash, non-tilt.

Code on current balancer is 21-4-gp-Caldwell

Metal is 12 15/16 in length and 9/16 wide.

It appears similar to your S385-21.. How do I verify the plastic ends are correct?

A customer submitted photo of channel balance attachments.

Tom · Accepted Answer

Thanks for posting! Before we confirm the measurements of the attachments, could you please double check that 12-15/16" is the length of your metal channel? It isn't often that a channel would measure unevenly like that, and I just want to confirm whether or not we will have to make a special order.

As for the shoe, please refer to the following chart and match your bottom attachment to one of the four listed.

Diagram on how to choose between the 15-001, 15-002, 15-004, and 15-005 channel balance shoes.