Caldwell channel balance

A quick learner from San Diego CA says:
I have a 25" channel balance marked 24 5 CALDWELL IM. It appears to match your Series 380 balances, but I'm not sure which option to get. Can you help?

Thanks!
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Casey from SWISCO responded:
Great question. Your stamped number of "24 5" would correspond with our 2450 option which holds a sash weight of 24-27 pounds. If you would like additional confirmation to see if that is the appropriate option, you can always remove your sash and weigh it on a scale to make sure it falls in between the 24-27 pound mark.
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