Cam Piece in my window is broken

A handy person from Rock Hill, SC says:

This cam piece in the pic broke on the right side. Can you also identify the balance marked 34C BSI? We also need both shoes in the pics.

Pivot bar and shoe

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Paul from SWISCO responded:

I'm afraid I can't tell which pivot bar it is you need while it's still installed,  so I made a list of possible replacement options on this page that you can look at to get started. The balance shoe you show will either be 1" wide or 1-1/4" wide and is used with the Series 775 channel balance. The shoes aren't sold separately, I'm afraid. You'd need an all new balance.

How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
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How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
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Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to install a S775 balance
How to install a S775 balance
GUIDE
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Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
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