Cam and spring devices inside window

A quick learner says:
May 21, 2020

Hi there,

I need to have these parts replaced on my windows. This photo is taken from a 3 panel living room window. It's the middle pane (largest) that has the broken pieces. Where can I purchase the items?

Thank You

Tammy

Thumbnail of the uploaded file named Simonton Window Replacement Piece.jpg
Profile picture of Bob
Bob from SWISCO responded:
May 25, 2020

Hi Tammy. This looks like our 15-192 Pivot Shoe, which uses our Series 170 and Series 171 Coil Springs. The video below goes into more detail. Keep in mind if this is a Simonton Window, your shoe's old metal cam will have a slightly different shape. I would swap out the old metal cams with the ones in the new shoes, to ensure that the new shoes work with your window's pivot bars.
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
CertainTeed Lance Spring Cover, Wide
CertainTeed Lance Spring Cover, Wide
15-156
$1.97
CertainTeed Balance Drum
CertainTeed Balance Drum
15-157
$1.70
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.