Can not find parts for a tilt window

A landlord from Maryland says:
The first picture is a tilt latch 3" long. Everything I saw on your web site is less than 3".
Second picture is a nylon insert that the screw holding the top of the spiral balance goes into. Can't find it anywhere.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
There are other dimensions I need to know besides just the length. Can you also tell me the width of the housing, and the distance between the screw holes (center-to-center)? Finally, I would like to know the distance between the first screw hole center and the front edge of the latch (where the tooth is, closest to the jamb). That information will help us find a better match.

In the meantime, you might want to look at our 26-120 and 26-121 and see how these compare to your latch. Carefully compare all the dimensions we show to your hardware, not just the length.

As for the second picture, take a look and compare it to SWISCO part number 26-200, screw plug.
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