Can you adjust the 23-026?

A handy person from California says:
These look like they cannot be adjusted, is this correct?

I have the same guides on my closet doors, but the doors are dragging on the metal runners. How do you raise them off of the metal?

Thank you,
Kevin
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Casey from SWISCO responded:

Hello, Kevin. The 23-026 is adjustable, yes, but it is simply to align the door with the track. It's not meant to raise o hold the door up. The top hanger rollers serve that function.

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