Can you help me to identify the part number?

Quick Learner from Washington
Hi can you help me to identify the channel spring that i?m Looking for? I have a 33 inch long window channel spring with 32D. However, the width looks like 5/8 instead of 1/2 or 3/8 available on your website.

Do you have the 5/8 channel balances available?

Thanks
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6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Ah, I wouldn't worry about that. There's no 5/8" balance on the market, and I asked around, and it seems like there probably never was.

The 1/2" designation is nominal: meaning it's just a name. The actual measurement is usually 9/16", sometimes touching on 5/8". Just measure the bottom shoe to choose Series 380 or Series 385. The 1" shoe is for Series 380, and the 1-3/32" shoe is for Series 385.

Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
Quick Learner from Washington
Thanks Ben, mine is 33 inch series 385, but I have a 32D tension, what sash tension should I choose?
Tom
Tom from SWISCO
SWISCO
Expert

32D has been replaced in the industry by 3240. I believe you've already seen that option on the S385-33 webpage.

Quick Learner from Washington
Thank you Ben. That really helps me.

I have another broken channel balance. It is 28 pound, and the metal part itself is 24 inch. And the mark on the channel is 23-4 GG5 CMC54.

Should I choose S385-24, with 3240 tension?

Thanks
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Yes, exactly. S385-24 with the 2340 option is best.

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