Cannot find right size for Andersen split arm operator

A handy person from Nesquehoning Pa. says:
February 8, 2020

The split arm operator I have show the frame holes father apart for example the outer holes are about 4 1/2".

My house was built in June 1998 when windows were installed.

The only replacement operators I see have 3 15/16" outside hole distances.

The regulator Frame part number is c-9400-1.

Can you help me get the correct operator.

Thank you.

Robert

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Tom from SWISCO responded:
February 11, 2020

Hey, Robert. This looks like our 39-264, which has a 3-11/16" hole spacing. That's still smaller than yours, so you may need our 39-382 adapter plate. This is designed to allow the 39-264 to install on older windows made from 1995 to 1998, which sounds like exactly what you have.

Let me know if you have any questions!
Andersen Split Arm Crank
Andersen Split Arm Crank
39-264
$28.77
Andersen Casement Operator Adapter Plate
Andersen Casement Operator Adapter Plate
39-362
$21.45
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