I seem to have all the items shown in your Product Code: 83-123.
The part that is broken is the other side of the item - see picture
Can't open screen door from outside due to broken part
Quick Learner from Plainview NY
May 4, 2020 2:04 pm
2 user uploaded images
4 Replies
Tom from SWISCO
May 7, 2020 8:47 am
That looks like the screen protector to me. I recommend our 83-118. I am confident that this is what you need.
Quick Learner from WA
May 10, 2020 11:27 am
How do I replace the latch for this configuration? The video on replacing the 83-115 Latch has two screws on the inside. Is the Pella label just a cover that needs to be pried off and there is a screw underneath?
Tom from SWISCO
May 11, 2020 8:07 am
Yes, that's exactly right. The screw for the handle pictured above is located under the round Pella logo. You should be able to pop that off with a screwdriver.
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