Cartridge/springs for Vinyl window

Quick Learner from Woodford, VA
I am looking for these spring inserts for a vinyl window (22 5 E23U CMC). They are jammed. Also looking for the top&bottom trim that you will see damaged here.
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Quick Learner from 22580
Hi can you please help identify this window balance? The frame is 23" long.
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Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for contacting us. This appears to be the S765-23 with the 22-5 stamp option. Take a look at the specifications and see what you think.

We're happy to look into the glazing but we'll need more information. Can you remove an undamaged sample and show us a clear photo of the end profile?  

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