I have 2 of my casement window cranks that are not working properly. they open the windows but do not close them correctly. The crank spins mostly and will only bring it in a little and that's it. The first appears to have a tag that reads TRUTH.
I looked at what you have and I didn't find an exact match
Please advise
Casement Window HArdware
Home Owner from Queens NY
Jun 12, 2022 5:15 pm
4 user uploaded images
4 Replies
Emily from SWISCO
Jun 15, 2022 3:55 pm
Hello!
This reminds me of our 39-171 and 39-172 operators but I'm afraid these have a 5" long link arm, whereas yours are 4-1/2". With that said, you'll have to re-use your old link arms. This can be done by drilling out the new and old arms, then installing the old arm on the new operator using our 62-014 rivet. To install this rivet, you'll have to hammer it in; I recommend doing it over a metal plate, if you have one. If you're not comfortable with this, I recommend contacting a local professional for assistance.
Quick Learner from NEW YORK
Jul 17, 2022 8:16 am
how is the rivet between the new operator and old arm secured? is there a tool? can you direct me to a tutorial?
Tom from SWISCO
Jul 21, 2022 11:54 am
We don't have a tutorial, but it is fairly straightforward. What you want to do is place the "elbow" of the two arms over a metal plate. Put the 62-014 rivet in place so that it comfortably nests in the hole, then hammer it over the metal plate. The skinny end of the rivet should "mushroom" out, which will hold it in place.
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