The attached pictures show the locks I have now. I'm changing to white.
I ordered 38-097 and 38-098 but they don't lock the same. Do I need different locks or different keeps?
Casement Window Locks
Quick Learner from Greenwood, IN
Mar 4, 2024 1:31 pm
2 user uploaded images
2 Replies
Jasmine from SWISCO
Mar 5, 2024 1:23 pm
Hey there,
Thanks for reaching out! I'm sorry to hear your having trouble with your order. Unfortunately, it does not appear that we carry an exact replacement match for your existing casement lock keeper but there is a chance we may be able to supply you with a suitable alternative.
If the 38-097 and 38-098 installed to your window just fine, then you should be able to use the 38-079 which is the keeper compatible for these locks. However, if the locks are not the correct replacement, I'll need to see photos of the front of the lock to be able to see their design.
Please let me know if you have any questions.
