Tom from SWISCO responded:
August 11, 2017
We may be able to help, but I'm not sure how yours installs. Does it push in with a kerf, or slide into a channel with a "T" strip? Is there any way we can see an undamaged sample? Your first picture is actually perfect, that's just the angle we need to see, but if possible I'd like to see it without any damage.
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