Tom from SWISCO responded:
June 5, 2019
If the window has to be manually pushed to close, then this may be an issue with the operator. All the same, I'd also examine your hinge to make sure there's no damage, or that there's no debris that could be interfering with how it slides. Assuming it is the operator then we can definitely help. See our 39-097. I am confident this will work for you as a replacement. |