Casement crank base

A handy person from Savannah ga says:
The hexagonal crank base broke off into the base. Can't figure out how to remove the base cover or open the window which glass is broken
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Casey from SWISCO responded:

Is there any way we can get for you to send us a photo of the part in question that is giving you some trouble?

A handy person from Savannah ga says:
I figured out how to get the frame off... But the crank hex head part is still broken off in the base.
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Casey from SWISCO responded:

Thanks for getting back to us. I believe you'll need an all new operator. See our 39-352 along with our 39-205  handle. I believe this hardware will work for you.

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