The hexagonal crank base broke off into the base. Can't figure out how to remove the base cover or open the window which glass is broken
Casey from SWISCO responded:
November 25, 2018
Is there any way we can get for you to send us a photo of the part in question that is giving you some trouble?
A handy person from Savannah ga says:
November 26, 2018
I figured out how to get the frame off... But the crank hex head part is still broken off in the base.
Casey from SWISCO responded:
November 27, 2018
Thanks for getting back to us. I believe you'll need an all new operator. See our 39-352 along with our 39-205 handle. I believe this hardware will work for you.