Casement crank mechanism
Hi there!
Thanks for reaching out to us. We're happy to look into this. Can you open the window and show us a clear photos of the arms that move the window sash?
Thank you kindly! Hmm, this sort of reminds me of the 39-400 and 39-430. These are Roto brand operators, but I don't know what the end of the arm looks like. Would it be possible to see a photo of that?
As for the lock, take a look at the 38-096 and 38-139. Review the specifications and see if one of them matches up. Note that you want to pay close attention to the projection of the fork.
Happy to help. Good luck with the repair, and don't hesitate to reach out if you need anything else!