Casement handle and actuator (?)

Home Owner from New Jersey

Aug 27, 2023 5:27 pm

Hello.
The photos sent show our current situation with our casement window (s). Obviously we definitely need to replace these parts. Would greatly appreciate advice.

Thank you.

2 user uploaded images

9 Replies

Bob from SWISCO

Aug 27, 2023 8:45 pm

Thanks for posting. When that gear pops out with the handle, the entire operator definitely needs to be replaced. We likely can help, but I need to see the entire assembly, including the link arm(s) that push and pull the casement window sash. If you could open the window manually and give us a bird's eye view of the entire mechanism, arms and all, we should be able to narrow this down for you.

Home Owner from New Jersey

Sep 1, 2023 4:37 pm

These are the photos (attached.)

Window width. 16"
Pivoting arm 5 1/2"
The other arm. (GU in photo) 3 1/2"
3rd arm 5 1/2". Approximately

The left hand is broken, we would like to replace both.

Are replacement parts available?

Thank you,

Thank you?

4 user uploaded images

Home Owner from New Jersey

Sep 5, 2023 8:37 am

Looking forward to getting these parts for repair!

Bob from SWISCO

Sep 5, 2023 8:58 am

These photos are a huge help, thank you! What you have here is the old GU brand operator. These are unfortunately not made anymore, but the good news is that we have a viable alternative that will work just as well. The catch is that it requires a bit of handiwork to get functional in your window.

I highly recommend watching the video below. This will tell you exactly what you need to buy and how to get those parts working in your particular window.

Please feel free to reach out if you had any questions!

Home Owner from New Jersey

Sep 6, 2023 9:11 am

While ordering the suggested parts, we found that most parts have specific right/left parts.

However parts # 39-105 , "Stainless Steel Detach Clip" has no R or L distinction. Should I assume part # 39-105 may be used for both right and left installation? (we need both)

Also, can "Crank Handle 11/32" # 39-114L " be used for right and left installation?

Thank you!

Bob from SWISCO

Sep 6, 2023 9:20 am

That's correct, both parts you just mentioned are neutral and therefore can be used on either left or right hand applications interchangeably.

Home Owner from New Jersey

Sep 6, 2023 10:10 am

Thank you!

Bob from SWISCO

Sep 6, 2023 3:38 pm

You're welcome! Please feel free to reach out if you had any other questions.