Hi there, see attached pictures. I don't see markings on the operator except for the CW35-CW5 on one of the arms. The body has the number C-9400-01 on it.
It appears that the broken part is the plate that screws into the window frame.
Hi there, see attached pictures. I don't see markings on the operator except for the CW35-CW5 on one of the arms. The body has the number C-9400-01 on it.
It appears that the broken part is the plate that screws into the window frame.
Thanks for reaching out to us! This Andersen operator appears to be a match for our 39-264. Look it over and let me know if you had any questions!
As per the 39-264 description, you only need the adapter plate if your window was manufactured from 1995 to 1998. The date of manufacture should be stamped in the lower corners of the glass.
Fantastic! I'm glad that everything worked out.
Thanks so much for the business and please let us know if we can be of any additional assistance.