Casement window crank

Question

Can't get my window crank to work. I wonder if the crank post is stripped; it slipped out of the crank mechanism pretty easily, whereas they don't come out with our other windows. I'm hoping just that item needs replacement, and that a new one can readily be installed... Thx

Emily · Accepted Answer

Hi there!

Thank you for reaching out to us. It looks like your operator is stripped. We can help replace it, but we'll need to see a photo of the window open so that the operator's arms are fully visible.