Casement window hardware

A contractor from Morris, IL says:

Hello,

I have had trouble in locating parts for some vinyl casement windows. I have found the operators and handles, I now need to locate another part.

Thank you,

Vinnie

NRJ Home Improvement Service, Inc.

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Tom from SWISCO responded:

Sure, we have a whole section of our catalog dedicated to casement window hardware. You can view it here.

A contractor from Morris, IL says:
Can i get assistance in ordering these parts? I will need operators/handles. Many of the windows operators have a broken black piece at the mechanism.
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Dave Sr. from SWISCO responded:

Thank you for the photos! Take a look at our 39-329 and 39-330 operator, as well as the list of related hardware I've made for you on this page. I believe these will work well for you, but carefully go over our photos and dimensions to be 100% sure. Also look at the related videos on casement window hardware, you may find them helpful.

A contractor from Morris, IL says:
It appears that the parts that you believe will work, mainly the hinge set, is different than I have pictured. Is there any further information that you may need from me to ensure that i order the correct parts? Does the size of the sash matter? Can I return parts?

Thank you
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Dave Sr. from SWISCO responded:

I feel confident that the parts we recommended will work. We see this window a lot and I've had customers tell me that our recommendations work great. Your hinge isn't exactly the same as ours, but as long as you replace the top and bottom at the same time then they should be fine.

You can return them should you run into any issues. See our return policy here.

A contractor from Morris, IL says:
How are the roto sash brackets to be utilized?I am not familiar.
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Tom from SWISCO responded:

The bracket clips onto the end of the operator arm and then screws to the sash. It's what connects the operator to the sash, basically.

A contractor from Morris, IL says:
Gotcha.
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