Appears that the handle broke off of the lock mechanism. Hole centers for attchment screws are 3 1/2 inches. I have photos to send you, as I cannot identify an exact match on your website. Please advise how to pass them along.
These windows were installed in approximately 2021 or so by the Kimberly Development Company/contractor.
Casement window lock replacement
Home Owner from ANkeny, Iowa
Oct 25, 2023 12:48 pm
6 Replies
Home Owner from ANkeny, Iowa
Oct 25, 2023 12:51 pm
Per my other email, i learned to use this option to attache photos for the broken casement window lock oon a window in our Ankeny home, about 22 years old. These photos show a similar lock in a set of thtree windows in our dining room.
TShe broken lock needing replacment is on the lower left side of the window when looking at it from the inside. I did not include a photo of it, but is the same look as the photos show.
TShe broken lock needing replacment is on the lower left side of the window when looking at it from the inside. I did not include a photo of it, but is the same look as the photos show.
3 user uploaded images
Home Owner from Ankeny Iowa
Oct 25, 2023 1:18 pm
I had sent two earlier messages this morning, then I thought it might be helpful if you had a photo of the acttual broken lock as I removed it this morning.
Sorry for the confusion and I will look forward to hearing from you. Thanks.
P.S. Later I will send you a photo of our bubble-type weather stripping we will need as several of these same windows need it replaced.
Sorry for the confusion and I will look forward to hearing from you. Thanks.
P.S. Later I will send you a photo of our bubble-type weather stripping we will need as several of these same windows need it replaced.
1 user uploaded image
Emily from SWISCO
Oct 26, 2023 3:20 pm
Hello there!
Thanks for reaching out to us. I'm afraid I can't identify this casement lock. The locking latch itself appears to be missing which is a vital detail. Would it be possible for us to see a photo of this lock in undamaged condition?
Home Owner from Ankeny, Iowa
Oct 30, 2023 3:34 pm
1 OF YOUR EXPERTS ASKED ME TO SEND PHOTOS OF THE NON PROKEN LOOK. i INVUDED AS FOLLOWS VIEWING THESE FROM LEFT TO RIGHT:
1697 FYI, just a shot of the cranking mechanism on our casement windows -- same as on the broken part I sent last week.
1696 view of the locking mechanism from outside the window
1695 close up of the insdie of the lock mechanism. I will try to crop and edit this and send it again in a clearer form. But this can show where the broken lock mechanism would ordinarily hook into the locking system
1694 Basically the same as 1696 with lock in opposite position
1697 FYI, just a shot of the cranking mechanism on our casement windows -- same as on the broken part I sent last week.
1696 view of the locking mechanism from outside the window
1695 close up of the insdie of the lock mechanism. I will try to crop and edit this and send it again in a clearer form. But this can show where the broken lock mechanism would ordinarily hook into the locking system
1694 Basically the same as 1696 with lock in opposite position
5 user uploaded images
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