Casement window lock - what piece do I need?

A quick learner from USA says:
March 7, 2023

I'm almost thinking we just need to replace the whole lock assembly. Most of the other window parts were Truth -
The black piece is 35 inches long. The handle looks just like one that a Swisco rep showed me but that little piece connecting the two doesn't look right.
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Casey from SWISCO responded:
March 8, 2023

Hello,

It's tough to say what you need by seeing individual pieces instead of the entire assembly but you can start by comparing the specifications of the 38-205 locking handle to yours. Is that the part that you were discussing with one of our representatives? 

Dimensions for 38-205
Dimensions for 38-205
A quick learner from USA says:
March 9, 2023
No we have looked at that piece and it doesn't go with the tie bar we have
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Dave Sr. from SWISCO responded:
March 10, 2023

We can't be positive but it may be necessary to replace your complete tie bar lock assembly. Your locking handle looks like it is a Truth part but the black color tie bar is not familiar to us. Normally, Truth uses a beige color for its hardware. Take a look at the parts we've related on this page to see if you can retrofit any of them to work your window.
Truth Handle and Link Assembly with Backplate
Truth Handle and Link Assembly with Backplate
38-205
$14.42
Tie Bar Guide
Tie Bar Guide
39-417
$1.75
34.9" Tie Bar, 2 Interlock Roller
34.9" Tie Bar, 2 Interlock Roller
38-962
$16.97
Handle and Escutcheon, Truth Mirage
Handle and Escutcheon, Truth Mirage
38-209
$13.90
Tie Bar Guide
Tie Bar Guide
39-448
$0.90
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
SWISCO 39-417 Tie Bar Guide
SWISCO 39-417 Tie Bar Guide
VIDEO
WATCH >
Replacing tie bar guides
Replacing tie bar guides
GUIDE
READ >
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