Casement window locked

Quick Learner from Canada

Jan 15, 2022 7:34 pm

The lever for the locking mechanism is still present but when I move it up and down it does not move the bar up or down to release the window lock. How do I move the bar?

4 Replies

Tom from SWISCO

Jan 18, 2022 1:57 pm

The bar should move when you flip the lever. That tells me what either the bar or lock is broken in some way. You should remove both from the window and carefully examine them for any obvious damage.

If one of them does need to be replaced, you can show us a photo and we can check if anything in our catalog matches up.

Quick Learner from Canada

Jan 18, 2022 3:53 pm

I was able to move the bar using a flat putty knife. I was able to remove the locking mechanism. It is broken which is wny it could not move the bar. There are no brand marks or model number information on the mechanism so I do not know the manufacturer. I have attached photos. I spoke with another homeowner in the area and he had a similar problem. He was told that the part he needed replaced had a 15 year warranty. I am assuming the same in my case as well. I am not sure if swisco is the correct source for the raplacement I need. I hope you can advise me from what you can see in the attached photos.

Thanks for repling!!!!!
...Jim

2 user uploaded images

Tom from SWISCO

Jan 20, 2022 11:52 am

Hey, Jim. My first recommendations would be the 38-095 and 38-096. Look these two locks over and see how well they match up to your original, in terms of size. These look very, very close to what you have so dimensions should be the main determining factor at this point.